Shipping Policy
Shipping Policy – Kat Kollars
Thank you for shopping with Kat Kollars! We are committed to delivering your orders quickly and safely. Please review our shipping policy below for details on processing times, delivery estimates, and more.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days
Please note that delivery times may vary depending on your location and external factors such as courier delays.
International Shipping
We offer international shipping to selected countries. Delivery times for international orders typically range from 7–15 business days. Customs fees, duties, or taxes (if applicable) are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your shipment’s progress.
Shipping Delays
While we strive to meet all delivery timelines, delays may occur due to high demand, weather conditions, or courier issues. We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping address is correct at checkout. Kat Kollars is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 5 days of delivery (or expected delivery date). We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your order or our shipping policy, please contact our support team at:
Email: support@katkollars.com
Thank you for choosing Kat Kollars—we appreciate your trust in us!